FAQs

SHIPPING

Please allow 1-3 business days for us to receive and process your order. You’ll receive an email containing your tracking information number as soon as your package ships. 

Once your order has been released to the shipping company we have no control on the delivery/speed of your package arriving to you. Shipping and delivery times may vary. 

Estimated Shipping Times:

Domestic:

• Economy: 5-8 business days
• Expressing Shipping: 1-3 business days

ORDERS / RETURNS

We are accepting returns for domestic orders only.

Return requests will be accepted 12 days after your order has been delivered to you.  

** We are not accepting international orders at this time **

How can I update my order?

Please email sam@firstmanclothing.com as soon as possible if you would like to cancel or edit your order. Our fulfillment center processes orders quickly, but we’ll do our best to process your request. 

Can I add items to my order?

Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact sam@firstmanclothing.com as soon as possible.

How do I place a return?

Please contact us at sam@firstmanclothing.com with your order number and the items you would like to return. We will provide you with a free shipping label to print and affix to a parcel/box with returned contents inside. 

When will I receive my refund after I return my order?

Please allow your refund to take 2-3 weeks. The process time includes order being delivered back to our warehouse, inspected to be made purchasable again, and indexed back into our system.

Can I exchange my items?

We do not offer exchanges on items. Contact sam@firstmanclothing.com to submit a return request on the item and place a new order.